neuü Privacy Policy

neuü ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.neuu.co.uk.

Who We Are

neuü is a wellness-focused business based in the UK. We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect the following personal data:

  • Identity Data: Name, title, and other identifying information

  • Contact Data: Email address, phone number, and postal address

  • Technical Data: IP address, browser type, operating system, and other technical data (collected via cookies)

  • Usage Data: Information about how you use our website and services

  • Marketing Data: Preferences for receiving marketing from us

How We Collect Your Data

We collect your data through:

  • Forms you fill out on our website (e.g., contact forms or booking inquiries)

  • Automated technologies such as cookies when you interact with our website

  • Direct communications with us via email or phone

How We Use Your Data

We use your personal data to:

  • Provide and manage our services

  • Respond to your inquiries and process bookings

  • Improve our website and services

  • Send marketing communications (if you have opted in)

  • Comply with legal or regulatory requirements

  • We do not sell or rent your personal data to third parties

Sharing Your Data

We may share your data with:

  • Trusted service providers for website hosting and email services

  • Regulatory authorities if required by law

  • Analytics providers to help us improve our website

  • All third parties are required to process your data securely and in accordance with UK GDPR

Data Security

We implement appropriate technical and organisational measures to protect your personal data.

Retention of Data

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting obligations.

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Object to or restrict the processing of your data

  • Withdraw consent for marketing communications

  • Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk

Cookies

Our use of cookies is outlined in our Cookies Policy. You can manage cookie preferences through your browser settings.

Contact Us

For questions about this Privacy Policy or to exercise your data rights, please contact us hello@neuu.co.uk

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, so please check back periodically.